Idila Hotel & SPA

Name: Idila Hotel & SPA
Address: Јованке Јефтановић 8, Златибор 31315, Србија, Златибор, 31315, RS
Telephone: +38131846371
Rating: 4.5

4.5 од 444 коментара

Неочекивано испод просека, непоуздано, непрофесионално тотално од свих сем од рецепционара Илије који се бар трудио да

Honestly, we are disappointed. There is no AC-they told us to just keep the patio door open… then later they said they

The hotel have very clean and modern room"s, a perfect spa with sauna, whirlpool and a 15 meter pool. Very luxery ambient

Адреса Јованке Јефтановић 8, Златибор 31315, Србија

Телефон +38131846371

Коментара

Nenad Nikolic

Неочекивано испод просека, непоуздано, непрофесионално тотално од свих сем од рецепционара Илије који се бар трудио да отклони приговоре и прихватао одговорност не пребацујући стално на друге као сви остали сопствену неспособност/незнање за баналне пропусте, посебно од стране рецепционарке која спушта слушалицу гостима и изузетно је непријатна и непристојна благо речено, понављам једино рецепционару Илији све похвале иако је стварно све било испод просека...хладно у соби, у спа центру је хладно и гомила пропуста од тога да се осећа нешто стално и не могу више да набрајам... Много непријатности смо имали за време боравка и заиста сам искрено разочаран...преко 20 различитих апартмана/хотела смо посетили са више од 1000 ноћења на Златибору до сада и ово је најгоре искуство...штета и искрено ми је жао што је тако😔

Megan Kuhl-Horbin

Honestly, we are disappointed. There is no AC-they told us to just keep the patio door open… then later they said they could move us to a different room with AC? Then the hair dryer died after 30 seconds of use. Breakfast? Not suitable at all for vegans. We explained I was vegan in Serbian and asked for black coffee (nes cafe) and they brought me a frappuccino with milk and didn’t even tell me it had milk—I had to ask! Luckily they comp’ed our drinks at breakfast (BTW drinks are NOT included in the free breakfast, FYI) for their mistake. Other cons: there is construction everywhere so during the day all you hear is construction equipment. At night you hear the music from the bars because we can’t close the windows because there is no AC. They weirdly asked for your place of birth upon check in (??), when we asked why they said it was for taxes (??!?). The shower pressure is non existent and water is temperamental. The hotel is supposed to be nonsmoking but the breakfast room reeked of cigarettes. PROs: staff is relatively friendly (if you speak Serbian), the beds are comfy and big (but blankets are not), it’s within walking distance of almost anything, the rooms are nonsmoking (with ash trays on the balcony?!?). Would not stay here again.

sasa vujinovic

The hotel have very clean and modern room's, a perfect spa with sauna, whirlpool and a 15 meter pool. Very luxery ambient. The employes are very friendly (Natural) and in the breakfast room in the morning 80 music. And the breakfast have every thing you want and it's delicious. And all that in nature but near by city center! Crazy mega!

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Idila Hotel & SPA

Nenad Nikolic

Megan Kuhl-Horbin

sasa vujinovic

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