In the twenty-first century, along with modern technology, the world is becoming more connected and synchronized. It is time that we make a step into the future and modernize systems and institutions of public service in our city.

- Could the traffic in our city function better?

- Can Health, Education and Social infrastructure be raised to a significantly higher level?

- Do you think that your company can be more effective, efficient and prosperous in business?

We know that they can and we know how to achieve this.

IBM offers consulting solutions for progressive, innovative and effective business advancement of any service, institution, in its sphere of action. We are here to propose solutions and to fully implement, and realize with the help of our technological advancements and systems. Make a decision - save resources, improve functionality, improve business control, productivity and efficiency.

PRELIMINARY PROGRAM:

09:30 – 10:00 Registration – coffee/tea

10:00 – 10:05 Welcome speech:

Iris Džeba, General Director of IBM Serbia

SMART GOVERNMENT / SMART CITIES

10:05 – 10:35 Smart Government / Smart Cities – Introductory speeches:

Ivica Dačić, First Deputy Prime Minister and Minister of Interior

10:35 – 12:00 Smart Government / Smart Cities – Trends and Perspectives

· Technological development of State institutions

· IT projects contributing to Serbia’s European Union accession

· Smart technological solutions for smart cities of the future – where we are and what we aspire to

· Projects for exchanging data among State services – challenges and possibilities

· Integration of existing solutions with EU systems

· Modernization of the operations of State institutions – experiences and perspectives

Slobodan Nedeljković, Assistant Minister, Ministry of Interior of the Republic of Serbia

Damir Baralić, Director, Republic Agency for Informatics and Internet

Dragutin Radosavljević, Director, Tax Administration, Ministry of Finance of the Republic of Serbia

Goran Ćirić, Director, PE of PTT Communications „Srbija“

Vladimir Popović, General Manager, SAP West Balkans

Slobodan Karanović, Director, Institute for Information and Statistics Belgrade

12:00 – 12:30 Coffee Break

SMART BUSINESS

12:30 – 13:00 Smart Business – Introductory speeches:

Jasna Matić, Minister of Telecommunications and Information Society of the Republic of Serbia

13:00 – 14:30 Smart Business – Business sector as the engine of technological development

· Smart infrastructure for smart banking

· The use of smart solutions for performance improvement

· Segmentation and prioritization of bank business processes

· Challenges facing banks – the use of BASEL II, PCI DSS and EMV standards

· Is concentration on the mobile market high? Is there room for further development?

· Decomposition of telco operators into network operators and service & content operators

· Outsourcing of resources and network sharing as tools for reducing costs and preserving profit – The role of IBM and other vendors of equipment and services

· Alternative providers: municipalities, government institutions, public enterprises – rivals or partners

· Smart metering and Smart grid, current situation and further development

Slobodan Nedeljković, Assistant Minister, Ministry of Interior of the Republic of Serbia

Zoran Stanišić, Director for Service Management, Telekom Srbija

Marek Slačik, Chief Marketing Officer, Sales, Marketing and Customer Care Division, Telenor d.o.o.

Goran Ćirić, Director, PE of PTT Communications „Srbija“

Mirko Đurić, Advisor, Power Industry of Serbia